Lockmaster

Data controller

Lockmaster, Sydney NSW — contact@lockmaster.shop — 0412 345 678.

Data we collect

As part of using this site and our services, we collect:

First and last name
Email address
Phone number
Postal address (for service requests)
Messages and descriptions of needs submitted via the quote form

Purpose of processing

Your data is used to:

Process your quote requests and get back to you
Follow up on your service interventions
Send you marketing information (only with your consent)
Meet our legal and accounting obligations

Legal basis

The processing of your data is based on the performance of a contract or pre-contractual steps (quote form), your consent (marketing communications), and our legal obligations.

Retention period

Your data is retained for 3 years from the last contact for prospects, and for the legally applicable period for customers (invoicing: 7 years).

Data recipients

Your data is used exclusively by Lockmaster and is not shared with third parties, except where legally required or with technical service providers strictly necessary for our operations (hosting provider, email delivery service).

Your rights

In accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles, you have the following rights:

Right to access your data
Right to correction
Right to deletion
Right to restrict processing
Right to data portability
Right to object

To exercise these rights, contact us at: contact@lockmaster.shop. If a complaint is not resolved, you may contact the Office of the Australian Information Commissioner (www.oaic.gov.au).